Support and Maintenance

    Software doesn't stop needing attention after launch. Security patches, dependency updates, platform version upgrades, and the slow accumulation of technical debt all need someone actively watching — and a lot of teams don't have the bandwidth for it alongside new feature work.

    We take on ongoing maintenance for web applications and ecommerce stores: monitoring uptime and performance, applying security patches promptly, keeping dependencies and platform versions current, and fixing the bugs that surface once real users are using the thing. For ecommerce clients, that also means watching the stuff that breaks quietly — a payment gateway integration that starts failing, a shipping API that changed its response format, a plugin conflict after an update.

    Support plans scale from a few hours a month of monitoring and patching to a dedicated team handling both maintenance and ongoing feature development.

    Leverage your solution

    Improve user satisfaction

    Ensure complete IT observation

    Secure project sustainability

    How we can help

    We control the system stability and KPIs, as well as reveal and fix bugs on the go. We tailor individual options of support and maintenance depending on your needs and resources.

    Want to offload support routine? Get in touch

    Get in touch

    Read what the Client says about Magedia

    Domingos Ferreira

    "The team of Magedia have consistently delivered excellent products for our organisation. They have helped us solve complex programming and development challanges and created solutions that are stable and that work very well. In all interactions they have been proffessional and produced high quality work with a keep focus on getting the details correct and delivering within tight timeframes required in our industry. I would highly recommened Magedia."

    Domingos Ferreira

    (Director, Quantum Outsource)

    Let’s rock your eCommerce! Talk to our experts

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